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Monday, March 4, 2019
Calling 911 – Know your Address and Know your location and other helpful tips.


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Monday – March 4, 2019

Nature: Prevention & Safety Announcement Initiatives – Long Neck Elementary School

Location: 26064 School Lane, Millsboro


On Monday March 4th, Indian River’s Fire Prevention Coordinators (Bob Marmor & Roxanne Bammer) updated the Prevention & Safety Awareness Bulletin Board at the Long Neck Elementary School and provided the school with talking points to highlight the importance of the making an emergency 911 call with concise and accurate information.

The new initiative for the month will incorporate a number of priorities and messages in order to promote safety and prevention techniques as well as promoting overall awareness. The topic to focus on is:

Calling 911 – Know your Address and Know your location and other helpful tips.


Tips on Making a 911 Call

What should one do (and say) if you ever need to call 911? Consider these tips:

1.      Try to remain calm. Take a deep breath when you're asked "What is your emergency?" This will help both you and the dispatcher to interact efficiently.

2.      Know your address / Know your location. If you do call 911 from a cell phone, this is crucial and important – to know your location. The more accurate and detailed your location report is, the quicker dispatchers can get emergency crews to answer your call. Describing major cross streets and landmarks can help.

3.      Be aware of your surroundings. This is not only helpful in determining your location, but it's crucial in helping you to describe other victims, the suspects, or other details about the scene.

4.      Don't hang up. You may hear clicking, static, or pauses as the call progresses, but this doesn't mean your call has been dropped.

5.      Let the 911 dispatcher guide the conversation. They are trained in this process and know about pertinent details that are usually required in the given situation.

6.      Be patient. The call may seem to take forever or seem like it's being dragged out, but the dispatcher is most likely typing information into the system while simultaneously alerting services to your whereabouts.

7.      Follow all directions. Be sure to ask for clarification if you don't understand, especially if the 911 dispatcher directs you to provide emergency aid.


Illustrated herewith are some photographs of the information displayed.